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E**N
Do not buy anything from this company!
Do not buy this product! It will break within 3 months of having it and then trying to get it fixed is horrendous. Mine broke within 2 months, Bluefin originally told me to fix it myself when I contacted their customer support. After them finally realising that you cannot just ‘fix’ a snapped bungee cord they agreed for me to return it (this alone took weeks). They then had it for 1 month to fix it, finally returned it and now more bits are broken than when we sent it back. All in all a terrible experience and a complete waste of £600 and 4 months of my life!
R**B
Big noisy hunk of plastic
This machine is massively overpriced, as I thought that I was purchasing a high quality machine. After 1 month of used, the following faults have developed;-Very noisy action, including a loud knocking noise when in the extended position whilst rowing-Creaking seat-The whole front of the machine rocks when rowing-Finally, the band is now only retracting about 75% of the way back into the machine, rendering it impossible to rowDealings with the support line went along these lines;-My machine has developed a knocking noise-Okay, send us a video and we will get our technicians to look at it-Thanks for the video, we will get back to you shortly-Weeks later; Any news on the knocking issue?-Please send us a video and we will look at itUrggggg!
S**T
HORRENDOUS customer service & faulty items
Totally agree with the other 1-star review. Mine never worked - a welding issue stopped it being assembled. Same response - they will "send me parts". No ability to call them. Weeks of my life wasted, threats of legal action finally drew a response from them. Wanted me to pay to ship the faulty item back them, then finally advised them about UK law regarding the return of faulty products. Then UPS lost it, and that was somehow my problem, with my refund linked to them finding it, even though they arranged for the UPS collection.Still awaiting my "fast track refund" three days later. CHAPS payment, anyone?AVOID AVOID AVOID
A**R
Sturdy, good work out, storage friendly
Really happy with this purchase. The house has never been so clean as I’m spending all day cleaning to procrastinate from using this machine. I joke though, I am so glad I have this rowing machine, maybe the best purchase I’ve made in a long time. It was easy enough to move and assemble on my own. It feels incredibly sturdy. The fact that it folds for storage is a massive plus. The tension levels are great and I really feel the workout! I use other rowing machines a lot whilst in the gym but could not find the one I am used to available to buy just now. I wasn’t familiar with this brand and it seemed like an expensive purchase for equipment I wasn’t familiar with, but I’m so happy I did it! Time will tell how it holds up, but things are good so far!Remember to buy some AAA batteries for the display screen.One thing I’m not so happy with is all the polystyrene that comes with it, maybe it’s unavoidable due to the weight of the pieces but I wonder if there could be a more eco packaging component used in the future.
J**P
Really nice piece of kit
Really nice solid piece of kit and easy enough to put together but does need a second pair of hands. The blue tooth functionality isn’t great and I couldn’t get it to mesh with the screen but the screen functions on their own are fine. Overall really good.
E**N
Rowing Machine
Couple of bits missing abd
A**R
Good home rowing machine
Not a bad rower for home use. It’s sturdy and quiet. However, I’m finding that the footplate is not suitable for small feet (I’m a UK size 2-3). My feet slip out of the straps and my heel gets caught to the point that my foot starts to come out of my trainer. I’ve spent most of my time readjusting my feet back in to position. Not a problem I have faced with rowing machines before. If this was looked in to, it would make it a great rower.
Trustpilot
1 month ago
2 months ago
